Cancellations and Refunds 

 

The non-refundable $25 registration fee is due at the time of enrollment .

 

Tuition,  study materials and examination fees are due in full upon receipt of invoice.

 

Payment arrangements are available on a case-by-case basis and will incur a $50 administrative fee.

 

Failure to make full payment within 14 days of the start date will result in a cancelled enrollment and forfeit any refunds.

 

Payment can be made by Venmo (@savwine), PayPal, bank transfer, credit card, or Savannah Wine Institute gift card.

 

SWI reserves the right to cancel any courses due to low enrollment, natural disaster, government ordinance (COVID-19), etc. If there is a cancellation initiated by SWI, the student is entitled to a full refund of all tuition, exam and material fees, or a transfer to another course within the same academic year (Aug - July), or a transfer of all paid tuition fees as credit to another student within the same academic year (Aug - July). Enrolled students will be notified of all cancellations as soon as possible. No other expenditures, including but not limited to, travel expenses, accommodations, parking, gas etc., will be reimbursed. Refunds will be issued within 30 calendar days of written request.


If there is a cancellation initiated by the student, depending on the date of cancellation and method of teaching (outlined below), the student will have the option to request a refund, request a transfer to a different start date, or a transfer to another student. 
Any applicable refunds will be issued within 30 days of written request.

In-Person Courses: 

Cancellations received at least 14 calendar days before the course start date are eligible for a full refund of paid tuition, exam and material fees (if and only if the materials have not been supplied to the student).


Transfer requests to a different start date within the same academic year (Aug - July) received at least 14 days before the course start date will be granted (capacity permitting).  A $50 administrative fee plus the cost of any additional study materials which may be applicable will be due.


Requests to transfer any pre-paid, applicable fees to a different student within the same academic year (Aug - July) will be granted if received at least 14 days before the course start date. A $50 administrative fee plus the cost of any additional study materials which may be applicable will be due.

 

Cancellations received less than 14 calendar days before the start date forfeit any refunds.


Students who have been approved for the teacher’s assistant discount are ineligible for any refunds and must reapply for any  future opportunities for the discount.

Any requests for cancellation must be sent in writing via email to: info@savannahwineinstitute.com. Students are requested to put “RE: Cancellation Request” in the subject line. 


Examination dates are scheduled according to the course start date. All examination date change requests must be made at least 14 days prior to the scheduled examination date. Any requests for examination transfers must be sent in writing via email to: info@savannahwineinstitute.com. Students are requested to put “RE: Exam Date Change Request” in the subject line.  

 

Online Courses:

Cancellations received at least 14 calendar days before the course start date are eligible for a refund of all paid tuition, exam and material fees (if and only if the materials have not been supplied to the student). 

Students who have completed registration for the online portal are ineligible for a course refund.

There are no refunds once the course begins.

Examination dates are scheduled according to the course start date. All examination date change requests must be made at least 14 days prior to the scheduled examination date. Any requests for examination transfers must be sent in writing via email to: info@savannahwineinstitute.com. Students are requested to put “RE: Exam Date Change Request” in the subject line.  

Any requests for cancellation must be sent in writing via email to: info@savannahwineinstitute.com. Students are requested to put “RE: Cancellation Request” in the subject line.

For any questions or concerns about refunds, students are encouraged to contact The Savannah Wine Institute at (912) 662-5199 or via email at info@savannahwineinstitute.com.